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For scheduling an appointment: Contact our receptionists at 847-729-6445. If you would like an early morning appointment and we have closed for the evening, leave a message on our voice mail. The receptionists will return calls beginning at 7:30 a.m. and make every effort to accommodate your request. When scheduling physicals, please book in advance to secure the most convenient appointment for your schedule.

For general health questions: Ask for the triage nurse when calling in. The triage nurse is available through the day to answer questions, schedule medical tests & speak with physicians in a timely manner regarding questions you may have. If you have a medical emergency, be sure to relay this information to the receptionist when you place the call to our office.

To reach a physician: All physicians have confidential, non-urgent voice mail. Their voice mail box greeting will let you know when they will be returning messages. Be sure to contact a nurse if you cannot wait for a physician to return your call.

After hours: A physician is on call & available via beeper when the office is closed. Call 1-800-841-9718 and state your name, phone number, & the nature of your problem. A physician will call you back as soon as possible. If you have not heard from a physician in thirty minutes, please page again.

We suggest that each family choose a key physician to provide continuity of care.
 


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